PRODUCT STRATEGY

Commercial Excellence Managed Services

CAPABILITY

Commercial Excellence Managed Services

TechTorch’s Commercial Excellence Managed Services provide end-to-end support for all client-facing applications, including Marketing, CRM, CPQ, CLM, Customer Success, Renewals, and Customer Support.
 
This vendor-agnostic solution ensures seamless operation, enhancement, and scalability across multiple platforms such as Salesforce, HubSpot, Gainsight, Microsoft Dynamics, and others. With specialized experts and automation-driven efficiency, TechTorch enables businesses to focus on strategic growth while we handle the complexities of managing and optimizing their commercial applications.

Challenges

Challenges of Commercial Excellence Managed Services

Fragmented Systems: Managing multiple client-facing platforms can lead to inefficiencies and disjointed workflows.

Time-Intensive Processes: Internal teams spend excessive time on routine tasks and troubleshooting.

Lack of Expertise: Organizations often lack specialized knowledge for platform-specific enhancements and integrations.

High Costs: Maintaining separate resources for each platform increases operational expenses.

Scalability Constraints: As businesses grow, scaling support for diverse applications becomes increasingly complex.

Quality Gaps: Inconsistent standards across platforms result in errors and reduced efficiency.

benefits

Benefits of Commercial Excellence Managed Services

Comprehensive Coverage: Managed services for all client-facing applications, including Marketing, CRM, CPQ, CLM, Customer Success, Renewals, and Customer Support.

Vendor-Agnostic Expertise: Support for platforms such as Salesforce, HubSpot, Gainsight, Microsoft Dynamics, and more.

Cost Efficiency: Consolidates platform management under one service provider, reducing overall costs.

Improved Response Times: Industry-leading SLAs ensure timely resolution of issues.

Enhanced Expertise: Access to certified professionals across multiple platforms.

Scalable Solutions: Adapts seamlessly to growing business needs and additional platform integrations.

One team for all your go-to-market tools

We manage your CRM, CPQ, CLM, and customer success platforms—like Salesforce, HubSpot, and Gainsight—so your teams can focus on growth, not maintenance.

Looking for something else?

Get the full list of systems, workflows, and pain points we solve across GTM, product, ops, and data.

Ready to streamline every customer-facing system under one roof?