Comprehensive End-to-End Services for the Enterprise Technology Lifecycle
A successful technology implementation begins with the right strategy and clear business outcomes. In the Define / Design / Implement / Run paradigm, many of our competitors excel in only one area and “aspire” to be proficient in the others, often falling short. This reliance on multiple partners leads to chaos.Techtorch recognized this challenge from its inception and built a company with strategy, technology, maintenance, and customer satisfaction at its core.
Our founders and leaders come from top-tier companies such as Bain (Strategy), Accenture and Deloitte (Implementation), and EY and IBM (Run). With our Silicon Valley roots, we understand the importance of leveraging a disruptive AI-enabled platform to accelerate every engagement, ensuring efficiency and innovation throughout the process.
Define
Design
Implement
Run
Achieve excellence with Techtorch
A comprehensive approach from definition to implementation and beyond
Define with Techtorch
We begin by carefully listening to the value creation plans and strategic priorities of the companies we work with. We then assess the operational and technical capabilities of the business to identify significant gaps and opportunities. Can your current operational capabilities achieve your desired business outcomes?
Once we identify the areas needing attention, we prioritize them based on their potential impact, ensuring a focused and effective approach to achieving your strategic goals.
Design with Techtorch
What does the future “to be” architecture look like? We don’t spend months creating elaborate presentations. Instead, we address the gaps, follow pragmatic architectural guidelines, and get to work. We apply our best-in-class pre-built architectures and only add what is essential to achieve your business outcomes. We avoid unnecessary “bells and whistles,” focusing on value, ROI, and the ability to deliver quickly.
At the end of the design phase, we provide you with a clear roadmap detailing what will happen, when it will happen, and the resources required for delivery. Then, we are ready to move forward!
Implement with Techtorch
We avoid the “horror stories” of IT projects that fail to deliver on time and within budget. We achieve this by working in agile teams in close collaboration with our customers. We maintain constant communication with stakeholders and decision-makers, ensuring that we review demos and make decisions based on actual progress, not just presentations.
We deliver in phases, not at the end of a long period, allowing you, the customer, to review, provide feedback, and request modifications as value is delivered. This iterative approach ensures alignment and satisfaction throughout the implementation process.
Run with Techtorch
We deliver in phases, not at the end of a long period, allowing you, the customer, to review, provide feedback, and request modifications as value is delivered. This iterative approach ensures alignment and satisfaction throughout the implementation process.
Our services
Capabilities and associated technologies that we put in place
Commercial Excellence
Awareness and acquisition
- Marketing and advertising
- Lead management
- Opportunity management
- Sales planning and compensation
Sales and transaction Mngmt.
- Configure and quote
- Price and discounts
- Subscription and entitlement Mngmt.
- Billing and invoicing
- Contract to cash
Customer retention and expansion
- Professional services automation
- Customer Success
- Support and engagement
- Monetization
- Renewals
Data and AI
Empower your data
- Data architecture
- Master data (customers, product and pricing catalog, entitlements and contracts)
- Ingestion and transformation
- Data structure, vectorization and contextualization to enable powerful AI
- Telemetry and customer health
- Management and operational reporting
