Commercial Excellence Managed Services
TechTorch’s Commercial Excellence Managed Services provide end-to-end support for all client-facing applications, including Marketing, CRM, CPQ, CLM, Customer Success, Renewals, and Customer Support. This vendor-agnostic solution ensures seamless operation, enhancement, and scalability across multiple platforms such as Salesforce, HubSpot, Gainsight, Microsoft Dynamics, and others.
With specialized experts and automation-driven efficiency, TechTorch enables businesses to focus on strategic growth while we handle the complexities of managing and optimizing their commercial applications.
Challenges in Optimizing and Scaling Client-Facing Platforms
Fragmented Systems
Managing multiple client-facing platforms can lead to inefficiencies and disjointed workflows.
Time-Intensive Processes
Internal teams spend excessive time on routine tasks and troubleshooting.
Lack of Expertise
Organizations often lack specialized knowledge for platform-specific enhancements and integrations.
High Costs
Maintaining separate resources for each platform increases operational expenses.
Scalability Constraints
As businesses grow, scaling support for diverse applications becomes increasingly complex.
Quality Gaps
Inconsistent standards across platforms result in errors and reduced efficiency.
Benefits of Commercial Excellence Managed Services
Comprehensive Coverage
Managed services for all client-facing applications, including Marketing, CRM, CPQ, CLM, Customer Success, Renewals, and Customer Support.
Vendor-Agnostic Expertise
Support for platforms such as Salesforce, HubSpot, Gainsight, Microsoft Dynamics, and more.
Improved Response Times
Industry-leading SLAs ensure timely resolution of issues.
Enhanced Expertise
Access to certified professionals across multiple platforms.
Cost Efficiency
Consolidates platform management under one service provider, reducing overall costs.
Scalable Solutions
Adapts seamlessly to growing business needs and additional platform integrations.
