Renewals Modernization
Turn Renewals into a Growth Engine with Automation
TechTorch’s Renewals Modernization Accelerator automates and optimizes the renewals process to increase efficiency, reduce churn, and maximize revenue through cross-selling and upselling opportunities. Leveraging tools like Salesforce, Zuora, HubSpot, and others, we ensure a seamless renewal workflow with real-time visibility into Available to Renew (ATR), proactive lifecycle management, and automated billing and invoicing.
Designed for companies with subscription business models, this accelerator transforms renewals into a strategic revenue driver, enabling businesses to retain customers, identify growth opportunities, and streamline operations.
Challenges in Managing Renewal Processes
Complex Billing Scenarios
Manual processes cannot handle renewals involving complex discounts, multi-tier pricing, or custom agreements.
Missed Revenue Potential
Insufficient focus on upselling and cross-selling during the renewal process limits growth opportunities.
Lack of ATR Visibility
Teams struggle to strategize effectively due to limited real-time insights into Available to Renew opportunities.
Inefficient Communication
Delayed or inconsistent communication with customers reduces renewal success rates.
Manual Renewal Processes
Inefficient workflows lead to delays, errors, and missed renewal opportunities.
High Churn Rates
Lack of automation and proactive engagement results in poor customer retention.
Benefits of Renewals Modernization
Real-Time ATR Visibility
Provides real-time insights into Available to Renew, enabling teams to strategize and prepare for maximized renewals.
Automated Renewals
Streamlines renewals with automated workflows for notifications, billing, and invoicing, even in complex discount and pricing scenarios.
Proactive Retention Strategies
Enables customer engagement based on data-driven insights to reduce churn and improve satisfaction.
Revenue Maximization
Integrates cross-selling and upselling opportunities into the renewal process to drive growth.
Centralized Data Visibility
Offers a unified view of renewal performance with real-time analytics across all customer touchpoints.
Subscription Model Optimization
Tailored for subscription-based businesses, ensuring seamless and scalable renewal processes.
