Commercial Excellence
Renewals Modernization
Capability
Renewals Modernization
TechTorch’s Renewals Modernization Capability automates and optimizes the renewals process to increase efficiency, reduce churn, and maximize revenue through cross-selling and upselling opportunities. Leveraging tools like Salesforce, Zuora, HubSpot, and others, we ensure a seamless renewal workflow with real-time visibility into Available to Renew (ATR), proactive lifecycle management, and automated billing and invoicing.
Designed for companies with subscription business models, this accelerator transforms renewals into a strategic revenue driver, enabling businesses to retain customers, identify growth opportunities, and streamline operations.
Challenges
Challenges in Managing Renewal Processes
Complex Billing Scenarios: Manual processes cannot handle renewals involving complex discounts, multi-tier pricing, or custom agreements.
benefits
Benefits of Renewals Modernization
Real-Time ATR Visibility: Provides real-time insights into Available to Renew, enabling teams to strategize and prepare for maximized renewals.
Automated Renewals: Streamlines renewals with automated workflows for notifications, billing, and invoicing, even in complex discount and pricing scenarios.
Proactive Retention Strategies: Enables customer engagement based on data-driven insights to reduce churn and improve satisfaction.
Revenue Maximization: Integrates cross-selling and upselling opportunities into the renewal process to drive growth.
Centralized Data Visibility: Offers a unified view of renewal performance with real-time analytics across all customer touchpoints.
Subscription Model Optimization: Tailored for subscription-based businesses, ensuring samless and scalable renewal processes.
ready to turn renewals into revenue?
Meet with a TechTorch expert to automate renewals, reduce churn, and uncover growth opportunities with real-time ATR insights.
case studies
Modernizing Renewals for a US-Based Healthcare SaaS Company
A US-based healthcare SaaS company struggled with poor renewals and high churn. Manual workflows for renewals, billing, and invoicing delayed customer outreach and led to errors in complex pricing scenarios involving discounts and multi-tier agreements...