Data Cleansing for a Manufacturing Company
A mid-sized manufacturing company struggled with disorganized data across their CRM and ERP systems. They faced duplicate customer and vendor records, mismatched orders and invoices, and incomplete data hierarchies. These issues disrupted their sales, procurement, and financial processes, causing delays and inefficiencies.
Challenges in Data Cleansing for a Manufacturing Company
- Over 30% of customer and vendor records were duplicates, leading to reporting errors and confusion.
- Orders, contracts, and invoices lacked proper links, delaying financial reconciliation.
- Customer hierarchies were incomplete or misaligned, hampering segmentation and targeting.
- Fragmented data across CRM and ERP systems reduced operational efficiency.
Solution of Data Cleansing for a Manufacturing Company
TechTorch implemented the following:
- Customer and Vendor De-Duplication: Consolidated duplicate records into single, accurate entries.
- Hierarchy Structuring: Aligned and completed customer and vendor hierarchies for better segmentation and reporting.
- Order, Contract, and Invoice Linking: Re-established relationships between these records to streamline billing and reconciliation.
- Cross-System Integration: Synchronized data between CRM and ERP platforms for seamless workflows.
- Data Quality Improvements: Used automation and validation tools to enhance overall data accuracy.
Results of Data Cleansing for a Manufacturing Company
- Improved Data Accuracy: Reduced duplicate records by 60%, ensuring clean and reliable data.
- Faster Reconciliation: Resolved order-to-invoice mismatches, reducing reconciliation delays by 40%.
- Enhanced Reporting: Delivered accurate insights, improving forecasting by 50%.
- Operational Efficiency: Streamlined workflows between CRM and ERP systems, enabling scalable growth.
Conclusion of Data Cleansing for a Manufacturing Company
TechTorch’s Data Cleansing for CRM and ERP Accelerator equips businesses with a clean, reliable, and scalable data environment. By addressing common data challenges and implementing tailored solutions, we help businesses unlock the full potential of their CRM and ERP systems. Contact TechTorch today to ensure clean, accurate, and connected data across your organization.
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