Enhancing Private Equity Acquisitions with Enterprise Technology Diligence
Enhancing Private Equity Acquisitions with Enterprise Technology Diligence A major Private Equity (PE) firm was considering the acquisition of a European SaaS company. While the target company assured the PE firm that its Enterprise Technology (ET) stack was robust and scalable, TechTorch’s Enterprise Technology Diligence (ETD) Accelerator revealed critical weaknesses in their data infrastructure and […]
Supporting Complex Consumption-Based Billing for a European Healthcare Services Company
Supporting Complex Consumption-Based Billing for a European Healthcare Services Company A European healthcare services company offered a usage-based billing model, but their existing systems couldn’t support the complexity. Manual processes for tracking consumption, invoicing, and revenue allocation led to inefficiencies and customer dissatisfaction. They required a pre-built, scalable architecture to handle their billing needs. Challenges […]
Streamlining Billing for a European SaaS Company with Subscription-Based Models
Streamlining Billing for a European SaaS Company with Subscription-Based Models A European SaaS company relied on fragmented systems to manage subscription billing. Disconnected tools and manual workflows caused delays in invoicing, errors in billing, and inefficiencies in revenue recognition. They needed an integrated architecture that could handle the complexities of subscription billing at scale. Challenges […]
Data Cleansing for a Manufacturing Company
Data Cleansing for a Manufacturing Company A mid-sized manufacturing company struggled with disorganized data across their CRM and ERP systems. They faced duplicate customer and vendor records, mismatched orders and invoices, and incomplete data hierarchies. These issues disrupted their sales, procurement, and financial processes, causing delays and inefficiencies. Challenges in Data Cleansing for a Manufacturing […]
Optimizing Salesforce Environment Management with TechTorch
Optimizing Salesforce Environment Management with TechTorch Managing a Salesforce environment can be a significant burden for internal teams, often taking time and resources away from core business operations. Routine tasks like password resets, user management, and addressing enhancement requests consume valuable time, while feature implementations require specialized expertise that many companies lack. TechTorch Salesforce Environment […]
Healthcare Company in Europe
Healthcare Company in Europe Client: A leading healthcare provider in Europe focused on patient management and clinical operations. Challenges in Managing Salesforce Service Cloud for Healthcare The company relied on Salesforce Service Cloud to manage patient inquiries and clinical workflows. Key issues included: Frequent L1 requests, such as access issues and user onboarding. L2 enhancements […]
B2B SaaS Company in the US
B2B SaaS Company in the US Client: A high-growth B2B SaaS company with annual revenues of $50M, based in the United States. Challenges in Managing Salesforce Sales and Service Cloud The company used Salesforce Sales Cloud and Service Cloud to manage its sales pipeline and customer support. However, maintaining their Salesforce environment was resource-intensive, with […]
Implementing Salesforce, NetSuite, and HubSpot for a European Financial Services Company
Implementing Salesforce, NetSuite, and HubSpot for a European Financial Services Company A European financial services company had been using HubSpot for marketing successfully but struggled with fragmented processes between sales and financial operations. They wanted to implement Salesforce for CRM and NetSuite for ERP while ensuring seamless integration with their existing HubSpot setup. Their goal […]
Simplifying Commercial Application Management with TechTorch
Simplifying Commercial Application Management with TechTorch Managing multiple client-facing applications can be overwhelming, especially when dealing with diverse platforms like Salesforce, HubSpot, Gainsight, and Microsoft Dynamics. Routine tasks, support requests, and integrations can consume valuable time and resources, preventing teams from focusing on strategic growth. TechTorch’s Commercial Excellence Managed Services offer a vendor-agnostic solution tailored […]
Unlocking Business Potential with Agentic AI
Unlocking Business Potential with Agentic AI In a rapidly evolving digital landscape, businesses face increasing pressure to operate more efficiently, make data-driven decisions, and deliver exceptional customer experiences. While AI offers a promising solution, many organizations struggle with implementation due to fragmented systems, resource constraints, and scalability challenges. Challenges in Unlocking AI-Driven Business Potential Businesses […]
